Ellipsis Partners LLC is known throughout the association sector as exemplary counsel in guiding organizations towards thoughtful interactions with members, through technology, communications, and tailored services. Our focus on Design Thinking gives organizations the opportunity to deeply understand the day-to-day and long-term concerns facing members. This then allows organizations to design services, products, communications, and interactions that help them address those concerns and solve members’ problems.
Member Focus Groups
Member Experience Audit
Develop a deep understanding of the challenge.
Clearly articulate the problem you want to solve.
Brainstorm potential solutions. Select and develop your solution.
Design a prototype to test your solution.
Engage in a continuous short-cycle innovation process to continually improve your design.
Strategy & Planning
Many of our clients want to achieve a deep and comprehensive strategy focused on understanding member needs, improving membership structure and services, and ensuring a communications plan that provides conveys the strength of their brand and the value of membership to current and future members.
Ellipsis Partners offers a forward-thinking advisory team that can accurately assess current policies and practices and then provide practical yet innovative, step-by-step guidance that will help our clients achieve their goals.