Melissa has more than 15 years of experience as a program and product management leader and more than a decade of experience delivering high quality association technology solutions, training, and support.

Melissa was the Director of the Visiting Student Application Service (VSAS) at the Association of American Medical Colleges (AAMC) where she helped launch, improve, and grow the service until it developed into a global solution for medical institutions and students. Prior to working with Ellipsis Partners and the AAMC, she was the Director of Student Services for the Graduate School of Political Management at George Washington University. Even there she was passionate about improving the experience of all with which she interacted, uncovering their needs and goals, and creatively delivering solutions while building strong relationships in the process.

Since joining Ellipsis Partners in 2019, Melissa has supported organizations such as the American Pet Products Association, AGN North America, the Wilderness Medical Society, and the Texas Association of School Business Officials.

She is a graduate of McDaniel College (formerly Western Maryland College) with a BA in Economics and Business Administration. She has also held a certified scrum product owner (CSPO) certification.
Melissa and her husband and daughter reside in the Boulder, Colorado area along with their three kitties.