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  • Who We Are
  • What We Do
    • Member Experience Assessment

      Providing value to members

      • Member Surveys
      • Member Focus Groups
      • Member Experience Audit
      • Member Engagement: Strategy & Planning
    • Program Strategy

      Assessing current programs for alignment and effectiveness

      • Design Thinking
      • Member Dues Assessment
      • Component Structure
    • Digital Strategy

      Integrating your messaging and technology

      • Comprehensive Communications Audit
      • Website Assessment
      • Marketing & Communications Planning
    • Technology Strategy

      Planning your technology future

      • Technology Assessment
      • Technology Strategic Planning
    • Vendor & System Selection

      Matching you to the right solutions

      • AMS & CRM Solutions
      • Web/CMS Solutions
      • Learning Management Systems
      • Certification Management Systems
  • Our Clients
    • Case Studies
  • Resources
    • Ellipsis Insights
    • List of AMS Solutions
    • TechTank Series
  • Contact Us Now
  • Who We Are
  • What We Do
    • Member Experience Assessment

      Providing value to members

      • Member Surveys
      • Member Focus Groups
      • Member Experience Audit
      • Member Engagement: Strategy & Planning
    • Program Strategy

      Assessing current programs for alignment and effectiveness

      • Design Thinking
      • Member Dues Assessment
      • Component Structure
    • Digital Strategy

      Integrating your messaging and technology

      • Comprehensive Communications Audit
      • Website Assessment
      • Marketing & Communications Planning
    • Technology Strategy

      Planning your technology future

      • Technology Assessment
      • Technology Strategic Planning
    • Vendor & System Selection

      Matching you to the right solutions

      • AMS & CRM Solutions
      • Web/CMS Solutions
      • Learning Management Systems
      • Certification Management Systems
  • Our Clients
    • Case Studies
  • Resources
    • Ellipsis Insights
    • List of AMS Solutions
    • TechTank Series
  • Contact Us Now

Ellipsis Insights

Ellipsis InsightsRyan Wallace2025-09-09T20:07:19+00:00
  • Two identical plants side by side on a wooden tray — one in a standard pot, one with its root system fully exposed — a visual metaphor for what reference checks reveal about technology vendors when associations look beyond the surface of a polished sales process.

    Reference Checks: The Step in Your Selection Process You Can’t Afford to Miss

    After weeks of RFP response reviews, cost analysis, vendor presentations, and endless demos, it's tempting to feel [...]

    Read More »
  • Improving the User Experience for Your Association’s Digital Presence

    When members struggle to find what they're looking for on your website, the problem [...]

    Read More »
  • Two large icebergs rise from calm, still water against a muted sky — a visual metaphor for technical debt in associations, where the most significant costs are often hidden beneath the surface of otherwise stable-looking operations.

    The Cost of Standing Still: Understanding and Addressing Technical Debt in Your Association

    Most associations know their technology isn't perfect. Whose really is? The harder part is [...]

    Read More »
  • An aerial illustration of a four-person rowing team viewed from above, with oars extended at mismatched angles — a visual metaphor for what happens when capable teams work hard without shared strategic direction, and why alignment between effort and intention determines whether an organization moves forward together or simply stays busy.

    IT Governance: When IT Is Working…But the Organization Isn’t Moving

    In a recent Between the Dots conversation, we mentioned Gartner’s supply-side and demand-side governance model while [...]

    Read More »
  • From Curious to Confident: The AI Conversations Worth Having Before You Look at a Single Tool

    You've thought about AI. You've had the conversations. Here's what to do next.  In our last post, [...]

    Read More »
  • Right-Sized AI: Figuring Out What Your Organization Needs

    Most associations aren't failing at AI because they chose the wrong tool. They're failing because they're solving the wrong problem.  [...]

    Read More »
  • Architectural blueprints, handwritten planning notes, a room layout checklist, a tape measure, and a cup of coffee spread across a wooden work surface — representing the deliberate, step-by-step process of building a custom AI prompt engine designed specifically for your association's workflows and voice.

    AI, Intentionally: Custom Prompt Assistants – Why One-Off AI Isn’t Enough for Your Association

    Part of our AI, Intentionally series — a practical guide for association leaders navigating [...]

    Read More »
  • An aerial view of a complicated highway interchange - the visual representation of AI without guardrails or a plan in an association. Too many roads, too many possibilities, and no clear instructions on how to use the technology.

    AI, Intentionally: The Conversation Your Association Needs to Have

    Part of our AI, Intentionally series — a practical guide for association leaders navigating [...]

    Read More »
  • A map of the United States, representing the importance of knowing where you're going when you bring AI to your organization.

    AI, Intentionally: Mapping Your AI Strategy

    A Framework for How Associations Should Think About AI   Part of our AI, Intentionally [...]

    Read More »
  • Digital map of the world featuring interconnected individuals, symbolizing community, communication, and global engagement.

    Build Your Community Strategy for a Better Community 

    A community platform is only as good as the strategy behind it. Here's how to build [...]

    Read More »
  • 9 Unexpected Responsibilities Added to Your Workload During an AMS Implementation

    An AMS implementation definitely stretches your comfort zone — a bonus you’ll appreciate after [...]

    Read More »
  • Magnifying the Fine Print: 10 Contract Checks Before You Commit

    Before you sign that vendor contract, take a breath. Even the friendliest agreements can [...]

    Read More »
  • An image depicting the different what AMS solutions might work for different associations depending on their size, complexity, and tech needs.

    Choosing the Right AMS: 7 Tips for Success

    Before you watch a single demo, there's work worth doing. Here's how [...]

    Read More »
  • Feature Prioritization for your LMS

    10 Tips for Selecting the Right LMS for Your Association

    Webinar Recap: How to Make the Most of ASAE's LMS Demo Day We [...]

    Read More »
  • Image depicts a bright, naturally lit room with many professional men and women in suits raising their hands with questions to ask.

    10 Awkward Questions to Ask Your AMS Company

    An AMS selection can be a daunting prospect, with so much to learn about [...]

    Read More »
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